Terms of service

OVERVIEW

Welcome to Vealor! The terms "we", "us" and "our" refer to Vealor. Vealor operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Vealor is powered by Shopify, which enables us to provide the Services to you.

The terms and conditions below, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully. By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. To use the Services, including browsing our online store or purchasing products, you may be asked to provide certain information such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current, and complete. You are solely responsible for maintaining the security of your account details.

SECTION 2 - OUR PRODUCTS

We have made every effort to display the colors and images of our timepieces as accurately as possible. However, exact colors may differ depending on your monitor or mobile screen settings. We reserve the right to limit the sales or quantities of our products to any person or geographic region on a case-by-case basis. All descriptions of products and pricing are subject to change at any time without notice at our sole discretion.

SECTION 3 - ORDERS & PAYMENT

When you place an order, you are making an offer to purchase. Vealor reserves the right to accept or decline your order for any reason.

  • Cash on Delivery (COD): Payments made via COD must be handed in full to the courier representative upon delivery. Order verification may be conducted via phone call or WhatsApp before dispatch.

  • Advance Payment: Payments made via Easypaisa or JazzCash must be verified with payment proof before the order is dispatched.

  • Purchases are subject to return or exchange solely in accordance with our Refund Policy.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be stated in your order confirmation. Posted prices do not include shipping fees unless explicitly stated during checkout. You agree to provide current, complete, and accurate purchase and account information for all orders.

SECTION 5 - SHIPPING AND DELIVERY

All delivery times provided are estimates only and are not guaranteed. We are not liable for shipping delays caused by courier services, weather conditions, or events outside our control. Once products are handed over to our logistics partner, risk of loss passes to you.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services—including all trademarks, brand names, text, graphics, product photography, and design elements—are owned by Vealor and protected by applicable copyright and intellectual property laws. You may not reproduce, duplicate, copy, sell, or exploit any portion of our website or products without express written permission from Vealor.

SECTION 7 - THIRD-PARTY TOOLS & LINKS

We may provide access to third-party tools or links (such as social media integrations or payment providers) over which we neither monitor nor have control. You acknowledge that we provide access to such tools "as is" without any warranties. We have no liability arising from your use of optional third-party tools.

SECTION 8 - RELATIONSHIP WITH SHOPIFY

Vealor is hosted on Shopify Inc. Shopify provides us with the online e-commerce platform that allows us to sell our products to you. By using the Services, you acknowledge that any sales transactions are made directly with Vealor and not with Shopify Inc.

SECTION 9 - ERRORS AND INACCURACIES

Occasionally, information on our site may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, shipping charges, or availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

SECTION 10 - PROHIBITED USES

You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to violate any international, federal, or local regulations and laws; (c) to infringe upon or violate our intellectual property rights; (d) to transmit viruses or any malicious code; (e) to collect or track the personal information of others; or (f) to interfere with or bypass the security features of the site.

SECTION 11 - DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

The Services and all products delivered to you are provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind. In no case shall Vealor, our directors, officers, employees, or suppliers be liable for any injury, loss, claim, or any direct or indirect damages arising from your use of the service or products purchased.

SECTION 12 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Pakistan.

SECTION 13 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

  • Brand Name: Vealor

  • Email: vaelortimepieces@gmail.com

  • WhatsApp / Phone: +92 332 7968947

  • Website: https://vealor.com